Terms of Service

TERMS & CONDITIONS – DHANWANTRI PHARMACEUTICALS INDIA PVT. LTD.

OVERVIEW

Welcome to Dhanwantri Pharmaceuticals India Pvt. Ltd.

Throughout this website, the terms “we”, “us” and “our” refer to Dhanwantri Pharmaceuticals India Pvt. Ltd.
Dhanwantri Pharmaceuticals India Pvt. Ltd. operates this website and online store, including all information, tools, products, and services available from this site to you, the user.

Our website is powered by Shopify, which enables us to offer our products and services to you.

By visiting, accessing, or using our website and services, you agree to be bound by these Terms & Conditions and our Privacy Policy.
If you do not agree with these Terms, please do not use our website or services.

SECTION 1 – ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using this website, you confirm that:

  • You are at least 18 years of age or have the consent of a parent/guardian.

  • All information provided by you is accurate, current, and complete.

  • You are responsible for maintaining the confidentiality of your account and password.

  • You accept responsibility for all activities that occur under your account.

Accounts cannot be transferred, sold, or assigned to another person.

SECTION 2 – PRODUCTS & INFORMATION

We make every effort to display our products accurately on the website. However:

  • Actual product color or appearance may vary slightly due to device display settings.

  • We do not guarantee that product images exactly represent the final product.

  • Product descriptions, prices, and availability are subject to change without prior notice.

  • We reserve the right to discontinue any product at any time.

SECTION 3 – ORDERS

Placing an order on our website constitutes an offer to purchase.

  • We reserve the right to accept or reject any order at our discretion.

  • An order is confirmed only after payment is successfully processed.

  • We may cancel or modify orders due to product unavailability, payment issues, or incorrect information.

  • We will attempt to notify you in case of any order changes or cancellations.

Orders are meant only for personal use and not for commercial resale.

Returns and refunds are governed strictly by our Refund & Return Policy.

SECTION 4 – PRICING & PAYMENTS

  • All prices displayed are in Indian Rupees (INR).

  • Prices are subject to change without prior notice.

  • Taxes, shipping charges, and other applicable fees may be added at checkout.

  • You agree to provide accurate billing and payment information.

By placing an order, you confirm that:

  • You are authorized to use the payment method provided.

  • All payment details are correct and valid.

SECTION 5 – SHIPPING & DELIVERY

  • Delivery timelines are estimates and not guaranteed.

  • We are not responsible for delays caused by courier partners or unforeseen circumstances.

  • Once the order is handed over to the shipping partner, the risk of loss passes to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including:

  • Text

  • Images

  • Logos

  • Graphics

  • Product descriptions

  • Design elements

are the intellectual property of Dhanwantri Pharmaceuticals India Pvt. Ltd.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Unauthorized use of any material may lead to legal action.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

Our website may include links to third-party websites or tools.

  • We do not control or endorse third-party websites.

  • We are not responsible for their content, policies, or services.

  • Use of third-party services is at your own risk.

SECTION 8 – RELATIONSHIP WITH SHOPIFY

This website is powered by Shopify.

However, all purchases made on this website are directly between you and Dhanwantri Pharmaceuticals India Pvt. Ltd.

Shopify is not responsible for any product, service, refund, or transaction-related issues.

SECTION 9 – PRIVACY POLICY

Your personal information is protected in accordance with our Privacy Policy.

By using this website, you consent to the collection and use of your information as described in the Privacy Policy.

SECTION 10 – CUSTOMER FEEDBACK & REVIEWS

If you submit any reviews, suggestions, or feedback:

  • You grant us the right to use them for marketing or business purposes.

  • Feedback must be truthful and not misleading.

  • We reserve the right to remove any inappropriate content.

SECTION 11 – ERRORS & INACCURACIES

Occasionally there may be errors related to:

  • Pricing

  • Product descriptions

  • Availability

  • Promotions

We reserve the right to correct such errors and modify or cancel orders if necessary.

SECTION 12 – PROHIBITED ACTIVITIES

You agree not to use this website for:

  • Any illegal activities

  • Spreading viruses or malware

  • Misleading or fraudulent activities

  • Hacking or unauthorized access

  • Spamming or phishing

Violation of these rules may result in suspension or termination of your account.

SECTION 13 – TERMINATION

We reserve the right to terminate or restrict access to our services at any time if we believe you have violated these Terms.

SECTION 14 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”

We do not guarantee:

  • That the website will be error-free

  • That product results will meet individual expectations

  • That services will be uninterrupted

Use of our products and website is at your own risk.

SECTION 15 – LIMITATION OF LIABILITY

Dhanwantri Pharmaceuticals India Pvt. Ltd. shall not be liable for any:

  • Direct or indirect losses

  • Damages

  • Data loss

  • Business losses

arising from the use of our website or products, to the fullest extent permitted by Indian law.

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless Dhanwantri Pharmaceuticals India Pvt. Ltd. from any claims, damages, or legal actions arising from your misuse of the website or violation of these Terms.

SECTION 17 – SEVERABILITY

If any part of these Terms is found to be invalid, the remaining sections will continue to remain in full effect.

SECTION 18 – ENTIRE AGREEMENT

These Terms & Conditions, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Dhanwantri Pharmaceuticals India Pvt. Ltd.

SECTION 19 – GOVERNING LAW

These Terms & Conditions shall be governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in the region where Dhanwantri Pharmaceuticals India Pvt. Ltd. is registered.

SECTION 20 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Continued use of the website after changes indicates acceptance of the updated Terms.

CONTACT INFORMATION

For any questions regarding these Terms & Conditions, please contact us:

📞 Customer Support:

  • 9997713333

  • +91 95489 33724

  • +91 70550 00503

📧 Email: dhanwantripharmaceuticalsindia@gmail.com

Business Name:
Dhanwantri Pharmaceuticals India Pvt. Ltd.

Registered Office Address:
Kashipur : Chandausi

Effective Date: 15-June 2025